FAQs

THE FOOT LOCKER FORUM is an online community of sneaker fans and sneaker heads who are willing to share their opinions about a variety of topics related to sneakers, fashion, and The Culture. This online community seeks to understand today’s consumers and provide a place for members to interact, share ideas, and give opinions on future innovation to improve customer experience and products. We are excited to hear what you have to say.

THE FOOT LOCKER FORUM is powered by Toluna.

Participation in THE FOOT LOCKER FORUM community is through invite-only.

The Foot Locker Forum community/Toluna respects(s),your privacy,  takes the security of your personal data very seriously and abides by all applicable market research codes of practice (including those published by ESOMAR) and all applicable laws. This means that your data will be secure and confidential and will never be passed on to third parties without your permission. For more information, please see our Terms & Conditions and Privacy Policy.  

No. Participation is free. In fact, you may earn rewards for your participation.

THE FOOT LOCKER FORUM is currently for US and Canada residents only.

If you forget your password, click the "Forgot your password" link and enter your email address to request a new password.

For each study, you will receive an invitation by email to participate. All you need to do is click on the link or copy and paste the Website address into your browser window. Then, simply follow the instructions on the screen to complete the survey. The survey link will also appear on the community website under the “Surveys” page.

Not necessarily. We will do our best to identify studies that look like a match based on your profile, we may include criteria which is not part of our membership information. In these cases, the only way to know if you qualify will be to ask you up front in the survey. In cases when your household does not fit the criteria, we will try and notify you quickly and release you from completing any more of that survey.

On average, you will be sent a survey invitation about once or twice per month. You are welcome to take part in as many surveys as you like.

Our activities will range from a quick poll to a survey, and sometimes, interviews with Foot Locker team members! The more activities you complete, the more Kicks Coins you will earn. You’ll also have the chance to win raffles for gift cards as well as swag!

We’ll email you invitations to participate in new activities, PLUS, to get a jump start, you can check the Home and Surveys page for available activities!

We offer Reward Link rewards, simply because it offers the greatest flexibility, allowing winners to select the merchant redemption of their choice. Merchants such as Amazon.com, Starbucks, iTunes are some of the 80+ merchants and services included with Reward Links.

We collect some personal data about each member for a number of reasons:

  • It enables us to contact you about research (surveys, polls or other activities) you can take part in and to also let you know if you've won a prize for your participation.
  • It enables us to contact you with surveys that are specifically relevant to you and your lifestyle.
  • It helps us to analyze the survey data by different categories such as gender, age or the region consumers live in.

Don't worry – it will not be possible for any individual respondent to be identified from the results. Your information will only be used for research purposes.